Description

TFG London, the UK-based business of South African retail group The Foschini Group (TFG), confirmed a cybersecurity incident on October 11, 2026, affecting IT systems supporting its fashion brands Phase Eight, Hobbs, and Whistles. Several systems became unavailable, prompting the company to activate incident response and business continuity plans and engage external cybersecurity specialists. The investigation is ongoing to determine whether any personal or sensitive information was compromised. The incident affected selected IT systems supporting TFG London's UK retail operations. The company has not revealed how the attack occurred, the techniques used, any malware involved, or the threat actor's identity. Consequently, ransomware, data exfiltration, and other specific attack methods remain unconfirmed. The disruption presents availability risks to retail operations, potentially affecting internal business processes and customer-facing services. The investigation is ongoing to determine whether sensitive or personal data was affected. The company has not released any confirmed indicators of compromise, details of affected software versions, or technical findings from the investigation. TFG London initiated containment and recovery activities with external cybersecurity specialists and notified the relevant UK authorities. Physical stores remained open despite the unavailability of several IT systems. The incident was reported as limited to Phase Eight, Hobbs, and Whistles, while the group's Inside Story and White Stuff brands and its African and Australian operations were reported unaffected.