On February 14, 2023, the snowboard manufacturer, Burton Snowboards, cancelled all online orders after the cyber incident, as Burton Snowboards experienced a system outage and cannot process online orders at the moment. Jake Burton Carpenter founded Burton in 1977, and it is now one of the most well-known snowboard brands in the world, which has offices in Australia, Austria, Canada, California, China, and Japan, in addition to its headquarters in Burlington, Vermont. Burton is investigating the incident with outside experts to determine its impact, while Burton is also working on restoring affected business operations, orders will not be processed. The Burton Company recently suffered a cyber incident that is affecting some of its operations and is working closely with third-party specialists to determine the full scope and nature of the incident. After the ongoing investigation is concluded, Burton will likely update its statement on the nature of the cyber incident. To purchase snowboarding equipment or rent it online, Burton customers should visit a Burton store or use its new online rental service. According to Burton's privacy policy, its website is 100% PCI compliant, which means that Burton.com does not save or hold credit card details or bank account numbers during the order process.
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